Aes365 Terms and Conditions

These Terms and Conditions ("Terms") constitute a legal agreement between aes365 ("we", "us", "the Platform") and the user ("you", "member"). By using the aes365.win website or mobile app, you confirm that you have read, understood, and fully accepted these Terms.

Aes365 is an online gaming and betting platform for players in Bangladesh. These terms cover all aspects of the service — registration, payments, bonuses, gaming conduct, and account management. If you disagree with any part of these terms, please refrain from using aes365.

Aes365 reserves the right to modify these Terms at any time. Notice will be posted on the platform before any changes take effect. Continued use of the platform after changes are made will be deemed acceptance of the updated Terms.

You must be 18 years of age or older to register on aes365. All information provided at registration must be accurate, complete, and up to date. Accounts created with false or misleading information may be closed at any time.

One account per person

Each user is permitted to hold only one account. Creating multiple accounts from the same person, household, device, or IP address is strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and balances forfeited.

Password & Login Security

You are solely responsible for keeping your account password confidential. Sharing your account with or allowing access by any third party is strictly prohibited. If you suspect unauthorized access to your account, contact our support team immediately.

• Your correct name, phone number, and date of birth must be provided at registration
• To update your profile information, please contact Support
• Withdrawals may be restricted until your account is verified (KYC)
• Multiple accounts cannot be created using the same mobile number or email address

Deposits on aes365 can be made via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladesh Taka (BDT). Deposits are generally credited instantly, though bank transfers may take up to 1–3 business days.

Minimum & Maximum Deposit

Deposit limits are determined by payment method and account tier. Minimum deposit and withdrawal amounts are always kept up to date on the platform's payments page. VIP members are eligible for higher limits.

Transaction Terms

• Only payment methods registered in your own name may be used for deposits
• The use of third-party payment methods is strictly prohibited
• Any transaction suspected of money laundering or fraud will be suspended
• Any credits issued incorrectly due to a technical error must be returned
• No hidden charges on deposits — aes365 is fully transparent

Aes365 regularly offers a variety of bonuses and promotional offers — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus offer comes with specific terms and conditions, which are clearly stated on the offer page.

Wagering Requirements

A wagering requirement must be met before any winnings from a bonus can be withdrawn. The required amount varies per bonus and is specified in the offer details. Bonus funds cannot be withdrawn until the wagering requirement is fully completed.

• Each bonus can only be claimed once per user
• Bonuses will be voided if bonus abuse or irregular betting patterns are detected
• Bonus funds cannot be withdrawn directly — only net winnings after wagering requirements are met are withdrawable
• Bonuses that are not used within the specified time frame will be forfeited
• Any attempt to claim bonuses using a VPN or proxy will result in account termination

All game outcomes on aes365 are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Game results cannot be manipulated — every outcome is entirely random and fair.

Sports Betting Policy

Odds in Sports Betting are subject to change. If odds change after a bet is confirmed, the odds at the time of confirmation will apply. In the event an event is cancelled, stakes are generally refunded, though specific conditions may apply.

• Game sessions interrupted by a technical error will be restored
• Any winnings obtained by exploiting software bugs or glitches will be forfeited
• Logging in on multiple devices simultaneously is not permitted
• In the event of a disconnection during a live game, the dealer's decision is final

Withdrawals on aes365 are simple and fast. bKash and Nagad withdrawals are typically processed within 15 minutes. Your account must be verified before withdrawing, and withdrawal amounts must comply with our withdrawal policy.

Withdrawal Terms

• Withdrawals can only be made to a payment method registered in your own name
• KYC verification is required before your first withdrawal
• If a bonus is active, withdrawals are not permitted until the wagering requirement has been met
• Withdrawals may be suspended and investigated if fraud is suspected
• Daily withdrawal limits are determined by account tier

Aes365 follows internationally recognized Know Your Customer (KYC) standards. Account verification may require a copy of your national ID or passport along with a recent photograph. All submitted information is kept strictly confidential and used solely for legal compliance purposes.

Aes365 is committed to a strict Anti-Money Laundering (AML) policy. aes365 reserves the right to investigate any suspicious transactions and, where necessary, report them to the relevant authorities. We uphold the highest standards to protect user data.

• You are encouraged to keep two-factor authentication (2FA) enabled
• Your account may be temporarily locked if a security breach is suspected
• KYC document verification is completed within 48 hours of submission

Aes365 is firmly committed to responsible gaming. Gaming is meant for entertainment — not as a source of income. We want every player to stay aware of their limits and ensure that gaming never becomes a problem.

Our platform offers deposit limit settings, temporary account breaks, and permanent self-exclusion. If you feel your gaming is getting out of control, reach out to us right away.

• Aes365 is strictly prohibited for anyone under the age of 18
• If you are feeling stressed, we recommend taking a break from gaming
• Contact support to set a deposit limit
• Self-exclusion requests will be actioned immediately

Any of the activities listed below are strictly prohibited on aes365. Violations will result in immediate account closure and potential forfeiture of your balance.

• Creating multiple accounts or using another person's account
• Exploiting bonuses or using artificial betting patterns to gain an unfair advantage
• Concealing your location via VPN, proxy, or any other means
• Attempting to hack or manipulate the platform's software
• Using the platform to facilitate money laundering or the financing of terrorism
• Harassing or abusing other users
• Operating an account using false or misleading information
• Using automated bots or scripts to operate games

Aes365 reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice. Accounts may be closed in particular due to violations of these terms, suspected fraud, or legal requirements.

Account Closure at User Request

You may request to close your account at any time. Any valid balance remaining in your account will be eligible for withdrawal, though any active bonuses will be forfeited.

• If an account is closed due to a terms violation, the remaining balance may be forfeited
• Requests to reopen a closed account must be submitted through Support
• Aes365 reserves the right to take legal action if fraud is proven

Aes365 reserves the right to amend these terms and conditions, in part or in full, at any time. Users will be notified in advance of any significant changes via email or platform notification.

Continued use of the platform after updated terms take effect will be considered your acceptance of those terms. We recommend visiting this page regularly to stay informed.

• The date of any changes will always be noted at the top of this page
• Previous versions of the Terms & Conditions are available upon request
• If you have any questions about the Terms & Conditions, please contact the Support team